You may find that there were already infections on the computer prior to the restore point you selected.

And the restore failed for some reason.Hi Tymec and Welcome. The earliest possible date to restore it to was 2 months ago, when the netbook is easily over a year old. Is there anything at all I could do to restore this netbook, without having to purchase a copy of windows on a USB flash drive from Acer? Thanks a lot, in advanceįirst, I tried using System Restore. However, when I entered to bios menu, it was already enabled, and I tried ALT + F10 again, and it gave me the same results as last time. So, again, I researched still some more, and found tips to enable d2d recovery. And it would stay like that until I manually powered off the computer. It either wouldn't work at all, and the computer would just continue booting normally, or it would go to the black screen with the cursor blinking up top, with a little bar at the top of the screen, which was a lot of colours, sort of like an old TV or something. So I tried this, and this didn't work either. So I researched some more, and found a new tip: in the Acer splash screen, right when you boot up the computer, press down the ALT key and tap F10 repeatedly. However, when I clicked 'Completely Restore System to Factory Defaults', a pop-up appears saying, ' Hard drive configuration is not set to the factory default. So then, after hours of researching, I came across a new tip: using Acer eRecovery Manager to restore the netbook to factory defaults.

However, I soon found out it wasn't so easy.įirst, I tried using System Restore. So I came across the idea of just reseting the whole thing to factory defaults. Naturally, she suggested just simply deleting everything, but that wouldn't fix the problem of the viruses, and therefore it would still run slowly.

The reason he got the new laptop is because the netbook had a bunch of viruses and was running extremely slowly (and it was his birthday not important).Īnyways, my mom wants to use this netbook and is wondering if there is any way of totally wiping everything off it to make it fast again. My brother had a netbook (Acer Aspire One d250-1938) until about a week ago, when he got a new laptop.

First of all, this isn't a problem about my computer, it's about my brother's.

New acer laptop running slowly